SHIPPING & RETURN POLICY
We want you to be satisfied with your purchase. Please review our return policy below before requesting a return.
RETURNS
Items purchased from salondekbeauty.com may be returned within 10 days of purchase.
To be eligible for a return, products must be:
- Unopened and unused
- In their original packaging
- In resalable condition
For health and hygiene reasons, opened or used products cannot be returned.
If you receive an incorrect, damaged, or defective item, please contact us as soon as possible. We will arrange a replacement when available. If a replacement is unavailable, a refund will be issued to your original method of payment.
Return shipping costs are the responsibility of the customer and are non-refundable, except when the return is due to an incorrect, damaged, or defective item.
HOW TO RETURN AN ITEM
Before returning an item, please contact us at info@salondekbeauty.com or through our Contact Us page to request return authorization.
We will provide you with return instructions and, when applicable, an RMA (Return Merchandise Authorization) number.
Please securely package the item(s), preferably using the original packaging. We recommend using a trackable shipping service and keeping your tracking information until your return has been completed.
Salon de Kbeauty is not responsible for return packages that are lost, damaged, or undelivered in transit.
Please do not send a return without contacting us first.
RETURN ADDRESS
Salon de Kbeauty Online
11823 Slauson Ave.
Suite 24
Santa Fe Springs, CA 90670
REFUNDS
Returns are generally processed within 7–10 business days after we receive your package.
Once your return has been inspected and approved, the eligible purchase amount will be refunded to your original method of payment.
Original shipping and handling charges are non-refundable. Any discounts, promotional credits, or other adjustments applied to the original order will be reflected in the refund amount.
You will receive an email confirmation once your return has been processed.
QUESTIONS?
For questions regarding an order, return, or exchange, please email us at info@salondekbeauty.com or visit our Contact Us page.
Customer service is available Monday through Friday, excluding U.S. federal holidays.
